Refunds will be returned using the original method of payment – for example if a donation has been made by credit card, the refund will be credited by Plan India to that same credit card, and this goes for all Pay Mode from which the customer will make the Payment.

Also, If the required product is not as per the selection done by the customer, then customer can get back to us within 10 working days and refund would take place as per Banks TAT/norms.